Overdue/Lost Items

Once an item is overdue, community users will receive three email notices (sent to an email address or mailed to their home) to remind them to return the item(s).  After the third notification, borrowing privileges will be suspended and patrons are charged for the item. If the patron was an OCC student at any time, a restriction is placed on the patron's campus record which will prevent them from receiving a copy of their transcript or allowing them to register until their financial obligation to the library has been fulfilled.

Replacement of Overdue/Lost Items

Community patrons must either pay for, or replace, the lost item to get borrowing privileges reinstated. Lost materials are billed at purchase cost (or $25 if purchase cost is not available) plus a $15 processing fee per item.

A patron has the option of replacing a lost item with a used item in very good condition. The replacement must be identical in format (e.g., hard cover vs. soft cover, etc.) and in the details of publication (e.g., edition, year, publisher, etc.) A librarian may be able to assist with obtaining a used replacement.

Category: 
Patron type: 
Community User
Revision Date: 
Tuesday, July 15, 2014 - 1:15pm
Department: